We were very pleased to receive your e-mail and invitation to become a friend on Facebook. So far Tom and I have not joined, but when we do we will surely enjoy what you have posted.
We have been meaning to e-mail you to tell you what a wonderful experience our tour was. We had a marvelous time.
We have traveled often though Asia. Compass India is by far the best agency we have ever had the pleasure of working with. The guides were so informative and attentive;our driver was the best; the hotels more than met our expectations (with the exception of the Lallgarth Palace which was lovely on the outside but very basic on the inside); the Forts and Palaces were incredible! It was a very secure feeling to know that at each stop on our adventure a representative of Compass was there to make sure we were being taken care of and satisfied with our accommodations. Thank you so much for your attention to detail!
We have one comment we feel is important to mention so that you may consider a different decision if this particular situation arises again. When we left New Delhi for Agra it was already dark and the fog was very thick. We could not have asked for a safer driver but the 6 hour drive in those conditions were very stressful and we feel dangerous. It would have been better to change our plans and leave the next day......
Country - United States of America
22 February 2010 05:54
Subject: RE: Thank You
Sorry for the delay in getting back to you. Things have been somewhat hectic. Here are my comments on our trip
Overall: Flawless execution, the problems we experienced were truly cases of force majeur, and even then your organization delivered beyond expectations! Example: Assistance in Ahmedabad, when our flight was diverted from Delhi, arrangements and assistance in Mumbai when we had to reschedule our departure from Delhi to Mumbai just to name few.
Itinerary: Good choice, Varanasi should be a must on any itinerary of Northern India. Suggest to build in the evening excursion to the Ganges as a standard feature. No need to visit Samode
Hotels: Outstanding, we only regret we did not have enough time to fully take advantage of the services and amenities offered Guides: Excellent with the exception of the gentleman who took my family to Samode. As a general rule guides should be able to provide historical context of what the visitor gets to see. Strongest guide in that respect was the gentleman who took us through Jaipur (Amber Fort)
As an aside could you please provide us with the names and addresses of the guides who took us through Varanasi and Ranthambore. We promised to send them pictures.
Drivers: Excellent, courteous and reliable; the gentleman who stayed with us from Jaipur to Delhi was outstanding. If we could have a contact address for him, we promised to send him some pictures.
Conclusion: You and your organization delivered a truly memorable experience, please feel free to use me as a reference
Also, we are currently considering to come back to India, this time we would like to do a tour of Southern India. Any suggestions?
Per your request I enclose two pictures which might be useful for your website!. ...